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Gottfried Medical Forms

All product order forms are provided below. Please familiarize yourself with our measuring and fitting tips in our resources section, as well as our warranty and return policies to optimize your order and fitting timeline.

Form & Policy Updates

Guarantee & Return Policy - Updated Dec. 1, 2023

Re: Custom Garments

All supports and garments are guaranteed for proper fit and correct pressure. Garments and supports will be replaced, altered, or repaired at no charge for 15 days from delivery date*. These alterations or replacements will be attempted twice and then a remeasure and reorder will be required.

Extensions for patient convenience may be granted with notification to us. Extensions will be assigned an extension number and expiration date.

Supports and garments are also guaranteed to be free of any defects in workmanship or materials for 30 days from delivery date.

While we do guarantee a therapeutically correct fit, we cannot guarantee the garment for more than 45 days past the ship date if an extension has been granted with proper notification.

"Form F-038 Hand Tracing" Major Update

Now a 2-page form. One page for the LEFT hand, the other for the RIGHT hand. Written instructions replaced with easier-to-understand diagrams. One Inch scale added.

Using this new form will reduce errors and expedite design and production. Please begin using it immediately.

Before Downloading, Understand the

Reasons to Use Our Forms

  • Expediting Your Order

    In order to expedite the processing and manufacturing of your order, we prefer our clients provide the exact and complete specifications for each garment ordered. If, for any reason, a specification for the garment is left blank on the order form, a Gottfried Medical representative will make every effort to contact the customer to address the issue in question.

    How you prefer we contact you is your choice. If you are unsure of how to proceed, Gottfried Medical will recommend an option or default to a standard option while ensuring the garment maintains its therapeutic value. Customers may change or add an option within the scope of the product’s warranty.

    If a cost is associated with an option we recommend or is requested by the customer, the ordering entity will be made aware and given the opportunity to approve before moving forward. Gottfried Medical, Inc., however, reserves the right to incorporate into the design of a garment, any “no-cost” option deemed necessary to ensure the proper function of the device.

    Some examples of “no-cost” options to which Gottfried Medical may default include, but are not limited to:

    1. Color: Sand (#060) for original orders if no color is specified. If a Straight Reorder is placed, GMI defaults to the last color ordered.
    2. Elastic band: 1” with silicone beads (#051RSN)
    3. Foot length (standard lengths differ for males and females)
  • Order Accuracy

    Our forms (in some cases) have gone through dozens of revisions with updates to assure more accurate measurement, reducing both miscommunication and returns for adjustment. While we appreciate the fitter’s form preference, using an outdated Gottfried Medical form, or a competitor’s form, not only makes manufacturing your order more difficult, it increases the chance for error and the need to return it for adjustment. When this occurs, the patient is inconvenienced, and your time is wasted.

  • Timely Delivery

    You are aware of the importance of getting the patient wearing the garment as soon as possible. While Gottfried Medical guarantees correct fit and counter pressure, returning a garment for adjustment either delays beginning the treatment process or interferes with ongoing treatment. It is all about patient compliance. Using an up-to-date Gottfried Medical order form and accurately completing it helps assure getting the order right the first time and on time.
  • Patient Comfort & Convenience

    Beyond providing accurate measurements, using the most current Gottfried Medical order form provides you with a list of standardized options you otherwise may not be aware are available. There are options on almost every form to ease donning, doffing and to improve comfort while the garment is worn. Help your patient and learn the standard options. Using an up-to-date Gottfried Medical order form makes it easy.

  • Patient Safety

    Patient safety is always a primary concern at Gottfried Medical. To help communicate this and to meet FDA requirements, all of our current order forms include safety information. This information may be updated at any time. When an update occurs, a notice will be posted at the top of this page.

  • Controlling Costs

    We are all price conscious and sensitive to price increases regardless of the reason. When you submit your orders on up-to-date Gottfried Medical order forms, you are helping us control costs. This is accomplished by reducing miscommunication and the need to make follow-up calls for missing or improperly provided information. Processing returns for adjustment (while a part of our guarantee) is costly, involving both additional labor and shipping. These returns can (oftentimes) be avoided simply by submitting your orders on an up-to-date Gottfried Medical order form.
  • Where and How to Get Our Order Forms

    Download: PDF Form downloads are available only on this page to ensure that one singular, updated form is always provided. We recommend printing only in small quantities so that returning to the website for more forms becomes routine. This way you will be reasonably assured you are always using the most current form.

    Request: Upon request, Gottfried Medical will mail you printed copies of those forms you require. Please call our offices during regular business hours, or submit our contact form.

  • Questions or Concerns About Our Order Forms

    Please contact us during regular business hours at the number on our contact page. The person answering your call is almost always the same person who will be assisting you with your questions or concerns.