PHISHING SCAM Be aware of a fraudulent email asking recipients to make an online payment. Please delete it. PHISHING SCAM
Visit our YouTube Channel for this and other Gottfried Medical instructional videos.
The following text from our product insert: "Daily Use & Product Care."
Download a PDF of this document
As a provider of compression therapy products, our goal is to make your elastic support (or burn garment) satisfy the prescription, fit correctly, and be as comfortable as possible to wear. The success of the treatment depends on all three. The enclosed elastic support (or burn garment) was individually manufactured for your use only. Its design is based upon detailed measurements provided to us by your fitter and specific prescription information provided by your physician.
Different Conditions – Specific Solutions
When to Put Your Support or Garment On (Donning)
Don your support early in the morning, when swelling is at its lowest. If you shower, do so the night before so that your skin is thoroughly dry. Using powder and/or rubber gloves also makes donning easier.
Removing Your Support or Garment (Doffing)
To remove your garment, roll it carefully down, again using rubber gloves and grasping two or three inches at a time.
Lotions, Oils and Salves
Most salves, lotions and oils may be used on the skin when wearing your support or garment. They will not harm our fabric, unlike the fabric used in other brands.
For Your Safety
Should you experience any pain or prolonged discomfort, remove the support or garment at once. Report the condition to your physician, therapist or supplier immediately. They will advise you as to what steps should then be taken. Your support was prescribed to treat a medical condition. Do not wait to contact them.
Donning Knee Length Supports and Garments
If it does not have Velcro or a zipper it is normally shipped inside out. With the support inside out:
Never pull the support, or garment, by the seams!
Donning Thigh Length Supports and Garments
Donning a thigh length support is the same as described for a Knee Length. Their additional length adds one more requirement. Thigh length supports require assistance to be held in place, which is necessary to provide the prescribed therapeutic value.
Keeping a thigh length support in place can be accomplished with:
*Garments intended for use with this adhesive will be delivered with special cotton material sewn onto the top.
Donning Waist Length Supports and Garments
These supports are donned the same as knee lengths, except that both feet must be donned until the garment or support is gathered between the ankles and knees. To continue donning:
Discomfort behind the knees can be avoided by working the material down the leg from behind the knees. Never pull the support, or garment, by the seams!
To care for the garment wash it daily, by hand or machine, since perspiration and body oils can break down the fabric. Laundering also rejuvenates the compression properties of the material.
Extending the Life of Your Support or Garment
In addition to regular laundering, we recommend a second support (or pair) be ordered and worn on alternate days. Alternating your supports this way will extend their life, as the elastic material can rest and rebound between wearings.
During normal daily activity re-adjusting the support or garment (due to settling) may be required and is to be expected. Outer clothing should always be worn over your support or garment to prevent excessive wear.
When donned and cared for as directed, the fabric used in your support or garment will not run. If, however, excessive force is used, or the seams are pulled upon, this may cause a small hole to appear next to the seam. This hole should be darned immediately to prevent further damage. Small, darned repairs do not affect the therapeutic value of your support or garment.
When is it Time to Re-order?
Even with proper care, your support or garment will eventually lose its elasticity, no longer providing the prescribed therapeutic compression. This is the time to re-order. If you experience a loss or gain in weight of 3% (or more) please inform your physician, therapist or supplier, as new measurements may be necessary to satisfy your prescription.
The pattern used to manufacture your support or garment is held for two years. If you do not place a re-order within that time, the pattern file will be discarded. A new order may be placed after two years, but new measurements and a new prescription will be required.
All warranty adjustments, returns, alterations and/or modifications must be made through the Retail Dealer, Healthcare or Institutional Provider from which the item was purchased.
All supports and garments are guaranteed for proper fit and correct pressure. Garments and supports will be replaced, altered or repaired at no charge for 15 days from delivery date. Extensions for patient convenience may be granted with notification to us. Supports and garments are also guaranteed to be free of any defects in workmanship or materials for 30 days from delivery.
Although we make every effort to deliver garments which match our color samples, due to variations in fabric and dye lot, we cannot guarantee exact color match, or color consistency from order to order. Alterations and/or modifications (except for color) may be made up to 6 months.
Compliance to OSHA Bloodborne Pathogens Standard 1910.1030 requires any and all garments sent to Gottfried Medical (regardless of reason or circumstance) be laundered and clean before sending. Upon our receipt of a soiled garment, Gottfried Medical will immediately return said garment to the sender for proper treatment and/or disposal.
Using the Gottfried Medical Website